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Which browsers are supported by SkyDrive, Peopleįeel free to ask if you have more questions. You can refer on the link below for the browsers that are best suited for Outlook: Please refer to the link below for the steps: We recommend you to optimize your browser so that we can make sure your browser is not causing the issue.Ĭlearing the Internet Explorer cache can help improve its performance when you use it to access Fill in the information for your new contact.
#Cannot add new contacts to outlook how to#
Have you tried reinstalling your browser after the issue happened?īelow are the steps on how to add a new contact:Ģ. What are the steps you took before encountering the problem? Do you encounter any error messages that lead you to this issue?
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I would like to make some clarifications to isolate the possible causes of your issue, please answer the following questions: To fix this you’ll have to recreate your Mail Profile.I know how frustrating it is if you are encountering this issue and I’m here to help you sort this out. When the Outlook Address Book service has already been added and the option to select the Contacts folder as an Outlook Address Book is still disabled and greyed out, it means that the Outlook Address Book service is corrupted. Your default Contacts folder should already be selected and is not removable. You should now be able to select Contacts by using the Address Book. To do so right click the Contacts folder and choose Properties-> tab Outlook Address Book-> select option Show this folder as an e-mail Address Book. If the Outlook Address Book service is added into the profile you can make any Contacts folder (so even the additional ones you may have made yourself already) show in the Address Book. Make sure that the Contacts folder is marked as an Outlook Address Book Press OK and close and restart Outlook.Select Additional Address Books and click Next. If the Outlook Address Book service has not been added yet, press the New button. If the Outlook Address Book service is added already, you should mark your Contacts folder as an Outlook Address Book. You’ll be prompted that you must close and restart Outlook for changes to take effect. File-> Account Settings-> Account Settings-> tab Address Books.Choose “Outlook Address Book” and click Next.
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Select “Additional Address Books” and click Next.If the Outlook Address Book service has not been added yet, press the New… button.
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If the Outlook Address Book service is added already, you should mark your Contacts folder as an Outlook Address Book.Outlook 2010 / 2013 / 2016 / 2019 and Office 365įile-> Account Settings-> Account Settings…-> tab Address Books.Tools-> Account Settings…-> tab Address Books Open the Address Book lists for your mail profile.You can add this service in the following way. Outlook can only show contacts from your Contacts folder(s) in the Address Book when the Outlook Address Book Service has been added to your mail profile. Make sure the Outlook Address Book service is added to the Mail Profile Make sure that the Contacts folder is marked as an Outlook Address Book.Make sure the Outlook Address Book service is added to the Mail Profile.This guides lists the two things you’ll need to check and set correctly, and offers a solution in case that fails. When trying to use the Address Book to address a message to a contact, you could find that the contacts from your Contacts folder aren’t listed.